High-intent guests don't wait. They book whoever answers first.
Demand is already coming to you. The question is whether you capture it directly, or pay to win it back through an OTA.
After-hours inquiries go cold
A guest in another timezone asks about availability at midnight. By morning, they've booked somewhere that answered.
OTA commission eats the margin
Every inquiry you don't convert directly is a booking you may buy back through an OTA at 15–25% commission.
Undecided guests never get a nudge
Most high-intent inquiries don't book on the first message, and manual follow-up rarely happens in time.
A reservations specialist on every channel
Everything AI Reservations does, inside the limits you approve.
Answers from approved knowledge
Rooms, rates, policies, packages, and amenities: accurately, never invented.
Qualifies booking intent
Captures dates, party size, occasion, preferences, and budget.
Shares booking links
Points ready guests straight to your booking engine or a held offer.
Recovers undecided inquiries
Follows up at the right moment with guests who didn't book yet.
Escalates the right moments
Hands VIP, group, event, and complex requests to your team with full context.
Reports what converts
Inquiry-to-booking, response time, follow-up completion, and revenue influenced.
From a live demo to a measured pilot
Nothing to rip out, and nothing for your team to learn. We design, build, and run one agent for your hotel, then prove it on your own inquiries first.
Book a demo
On a short call, we show you an agent answering guest inquiries the way it would for your hotel: bookings, common questions, and clean handoffs to your team. Nothing to install.
We build your hotel's knowledge
We train one agent on your rooms, rates, policies, and tone, using content you already have. Every answer stays inside limits you approve.
Go live with guardrails
You decide what the agent handles alone and when it hands off to your team, with full guest context. It never invents availability or rates.
Measure over a 30-day pilot
We run the agent and review it with you every day. You see response time, qualified inquiries, and booking opportunities, then expand what works.
Questions, answered
See how many direct bookings your hotel is leaving on the table.
Book a demo. We show you an agent handling real reservation inquiries in your hotel's voice, then map what AI Reservations would safely take on.
Prefer email? hello@velitea.ai. We reply fast (so will your agent).