AI Reservations

Win more direct bookings, commission-free.

AI Reservations answers room, rate, and policy questions in seconds across WhatsApp, email, and web. It qualifies booking intent, follows up with undecided guests, shares booking links, and hands VIP and complex requests to your team. More demand converts directly, instead of leaking to OTAs.

Most properties start their pilot here. Reservations has the clearest revenue tie.

A sunlit hotel suite at morning with a phone on the nightstand showing a booking reply
Where direct bookings leak

High-intent guests don't wait. They book whoever answers first.

Demand is already coming to you. The question is whether you capture it directly, or pay to win it back through an OTA.

After-hours inquiries go cold

A guest in another timezone asks about availability at midnight. By morning, they've booked somewhere that answered.

OTA commission eats the margin

Every inquiry you don't convert directly is a booking you may buy back through an OTA at 15–25% commission.

Undecided guests never get a nudge

Most high-intent inquiries don't book on the first message, and manual follow-up rarely happens in time.

Capabilities

A reservations specialist on every channel

Everything AI Reservations does, inside the limits you approve.

Answers from approved knowledge

Rooms, rates, policies, packages, and amenities: accurately, never invented.

Qualifies booking intent

Captures dates, party size, occasion, preferences, and budget.

Shares booking links

Points ready guests straight to your booking engine or a held offer.

Recovers undecided inquiries

Follows up at the right moment with guests who didn't book yet.

Escalates the right moments

Hands VIP, group, event, and complex requests to your team with full context.

Reports what converts

Inquiry-to-booking, response time, follow-up completion, and revenue influenced.

A serene hotel room at morning light with a phone showing a booking confirmation on the nightstand
How it works

From a free audit to a measured pilot

Nothing to rip out, and nothing for your team to learn. We design, build, and run one agent for your hotel, then prove it on your own inquiries first.

01

Start with a free booking audit

We test your website, email, and WhatsApp like a real guest. Then we show you where inquiries, bookings, and response time leak.

02

We build your hotel's knowledge

We train one agent on your rooms, rates, policies, and tone, using content you already have. Every answer stays inside limits you approve.

03

Go live with guardrails

You decide what the agent handles alone and when it hands off to your team, with full guest context. It never invents availability or rates.

04

Measure over a 30-day pilot

We run the agent and review it with you every day. You see response time, qualified inquiries, and booking opportunities, then expand what works.

FAQ

Questions, answered

A guest relaxing in a sunlit luxury hotel lounge, messaging the front desk

See how many direct bookings your hotel is leaving on the table.

Get a free booking audit. We measure how fast and how well your reservation inquiries are answered today, then show what AI Reservations would safely handle.

Prefer email? hello@velitea.ai. We reply fast (so will your agent).