Terms of Use

Last updated: 19 June 2026

These terms govern your use of the Velitea website. By browsing the site or contacting us through it, you agree to them.

1. About this site

Velitea is a managed AI front desk service for independent luxury and boutique hotels. This website is an informational and marketing site. It describes what we do and lets you request a free booking audit. It does not, by itself, create a contract or commit either of us to anything.

2. No offer or guarantee

Content on this site is provided for general information. Any audit, pilot, or ongoing service is delivered under a separate written agreement. The terms of that agreement, not this site, define what we deliver. We may update, change, or remove pages at any time without notice.

Outcomes described on the site are illustrative. We don't guarantee specific results, and nothing here should be read as a promise of bookings, revenue, or response times for your property.

3. Acceptable use

When using this site, you agree not to:

  • Use it for any unlawful purpose or in breach of these terms.
  • Attempt to gain unauthorised access to the site or its underlying systems.
  • Interfere with, disrupt, or place an unreasonable load on the site.
  • Scrape, copy, or republish its content without our permission.

4. Intellectual property

The Velitea name, logo, text, imagery, and design on this site are owned by us or our licensors and are protected by intellectual property laws. You may view and share links to the site, but you may not reproduce its content for commercial use without our prior written consent.

5. Links to other sites

The site may link to third-party websites or tools. We don't control them and aren't responsible for their content, availability, or practices. Following an external link is at your own risk.

6. Limitation of liability

To the fullest extent permitted by law, we provide this site “as is” and exclude all warranties. We are not liable for any loss or damage arising from your use of, or inability to use, the site, including any reliance you place on its content.

7. Changes to these terms

We may update these terms from time to time. The current version is always the one published on this page, with the revision date shown above. Continued use of the site after a change means you accept the updated terms.

8. Contact

Questions about these terms? Email us at hello@velitea.ai.